Refund Policy
General Policy
The nomination fee is non-refundable except in cases where an applicant is not selected for the award category. In the event of non-selection, the fee will be fully refunded within 14 business days from the date of the official announcement.
Purpose of Fees
These fees cover administrative, processing, evaluation, and operational costs required for the program. While these expenses are incurred during the evaluation phase, a full refund is provided if the applicant is not selected.
Exceptional Circumstances
Refunds may be considered only under the following circumstances:
- Duplicate payments for the same nomination.
- Overcharges resulting from technical issues on the payment platform.
- Requests related to the above must be submitted within 7 days of payment and must include proof of payment.
Disqualification
If a participant is disqualified for any reason after payment, no refunds will be issued.
Program Modifications or Cancellations
If organizers cancel the program or event, participants may receive a refund or credit toward a future program, depending on the organizers’ discretion. If the event is postponed, payments will be transferred to the new date and will not be refunded.
Refund Request Process
Eligible refund requests require the following:
- Email a written request to the designated support team with your name, payment receipt, and refund reason.
- Approved refund requests are processed within 14 business days.
Refunds are only issued if an applicant is not selected for the award category. No other cancellations or refunds will be issued for your nomination or add-on benefits.
Contact Information
For questions or concerns regarding payments or refunds, please reach out to our support team through the form available on our website.
By completing a payment, you acknowledge and agree to this refund policy.